Which place determines that 4.95 is greater than 4.85? this is for my cousin so please help

Determine the quotient and remainder when (6a3)+11a2-4a-9) is divided by (3a-2) express your answer in the form q(a) + r(a)/d(a)

The equation respenting the left table is

Scores on the cognitive scale of the bayley-scales of infant and toddler development range from 1 to 19, with a standard deviation of 3. calculate the margin of error in estimating the true mean cognitive scale score, with 99% confidence, if there are 12 infants and toddlers in a sample.