The roots of the quadratic equation $z^2 + az + b = 0$ are $-7 + 2i$ and $-7 - 2i$. What is $a+b$?

An office supply company conducted a survey before marketing a new paper shredder designed for home use. in the survey, 80 % of the people who tried the shredder were satisfied with it. because of this high satisfaction rate, the company decided to market the new shredder. assume that 80 % of all people are satisfied with this shredder. during a certain month, 100 customers bought this shredder. find the probability that of these 100 customers, the number who are satisfied is 69 or fewer.