Makenzie is looking to purchase a used Jeep Wrangler that costs $21,000. She will make a $4,000 down payment and borrow the remaining with a 60-month loan that has an annual interest rate of 5.3%. Determine Makenzie’s monthly car payment to the nearest dollar amount.

One of every 20 customers reports poor customer service on your company’s customer satisfaction survey. you have just created a new process that should cut the number of poor customer service complaints in half. what percentage of customers would you expect to report poor service after this process is implemented? 1.) 5% 2.) 10% 3.) 2% 4.) 2.5%