Mathematics, 17.02.2020 21:18 heathercollard57

Phone calls arrive at a particular call center with an average of 12 every minute. The call center management want the maximum probability of having more calls than staff in any given minute being .2. How many staff are necessary to ensure this? You may find it easier to use excel than to use a calculator for this one.

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Phone calls arrive at a particular call center with an average of 12 every minute. The call center m...