Geoff purchased a life annuity for $4,800 that will provide him $100 monthly payments for as long as he lives. based on irs tables, geoff’s life expectancy is 240 months. how much of the first $100 payment will george include in his gross income?

One of every 20 customers reports poor customer service on your company’s customer satisfaction survey. you have just created a new process that should cut the number of poor customer service complaints in half. what percentage of customers would you expect to report poor service after this process is implemented? 1.) 5% 2.) 10% 3.) 2% 4.) 2.5%