Mathematics, 15.10.2019 18:00 joshuahagerman1404
Auniversity administered the servqual survey to its customers as a way to assess its current position in the market. on the basis of 80 responses, the following averages were computed for the reliability construct. item number# #1 #2 #3 #4 avg. perception 6.2 6.3 6.5 6.9 avg. expectation 6.6 6.2 6.7 6.5 what is the difference for the reliability dimension?
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Auniversity administered the servqual survey to its customers as a way to assess its current positio...
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