All real numbers w that are less than -7 0r greater than 14

Which of the following statements is not true? a. parallel lines are lines in the same plane that never intersect. b. congruent figures have the same shape and same size angles and sides. c. similar figures must have the same shape and the same size. d. a rotation is when you turn a figure around a certain point.

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One of every 20 customers reports poor customer service on your company’s customer satisfaction survey. you have just created a new process that should cut the number of poor customer service complaints in half. what percentage of customers would you expect to report poor service after this process is implemented? 1.) 5% 2.) 10% 3.) 2% 4.) 2.5%