The Steering Wheel Failure Sarah buys a new car at Town and Country Motors. Just before her first scheduled maintenance visit (at 3,000 miles), she hears a strange noise
in her steering wheel. She tells the service manager about the sound, and he notes it on
the work order. After picking up the car the next day, she has a serious accident when
the steering suddenly fails. The car is totaled and her medical bills from the accident are
more than $30,000.
i. If Sarah brought a civil action, would be the potential defendants in this
case?
ii. Who do you think would win? Why?
What methods, other than a civil trial could the plaintiff use to deal with this
situation? How would that method work?