Complete each statement by choosing the correct answer from the drop-down menu. is the ability to stay positive and focused on finding a solution that satisfies the customer.

The
is to find out what is wrong and what is needed to restore positive relations with customers.

Customer service must emphasize the importance of
a customer complaint.

If you lived in greece in about 300b. c. you had a good chance of witnessing which of the following? select all that apply

If you discover that an aggressive driver is following you, you should not? a. drive home or to work b. drive to a crowded location c. flash your lights and honk your horn

Which action bestillustrates the process of making an interpretation? a. a historian reads a secondary source about the cold war to find out the dates and locations of important historical occurrences. important historical occurrences, b. a historian publishes a popular article about racism in 20th- century south africa but does not cite any sources. c. a historian writes a textbook designed to teach college students about the duties of a professional historian. d. a historian reads speeches by english and french leaders during world war il to differentiate between their content and tone.