Why do you think people exploded over a small incident

For me, I think it is because we hold anger in our small human bodies and then when we can't no more hold that anger over something simple like dropping a pencil.

the conditions that made the byzantine empire vulnerable to attacks by the muslin turks were the sack of constantinople by western crusaders, the conquests of the sultanate of rum, presence of rival kingdoms and finally the set up of fiefdoms at the empire which were owned by the ghazis (turkish warriors).