Please help 1. Why is it important to have norms when resolving a conflict?

A. It will help determine who caused the conflict
B. It will encourage collaboration and help you arrive at a solution
C. You will be able to get what you want in the resolution
D. All of the above

2. Which is an example of eustress? Name all that apply.

A. When a friend is pushing you to have a cigarette
B. When a knowledgeable friend is pushing you to study with him
C. When a friend is pushing you to join the track team
D. When your friend is challenging you to a push-up contest

3. What is the most effective way to communicate your desire to refuse the request?

A. Verbally aggressive
B. Verbally assertive
C. Both verbally assertive and non-verbally

4. What are the greatest methods of communication in today’s society

A. The internet and social media
B. Newspaper and magazines
C. Radio and TV
D. Telephone and text

5. Which of the following will be one of the strongest influences during your transition from childhood to adulthood

A. Technology
B. Peers
C. Faith
D. All of the above

6. What is the most effective way to communicate information to a group?

A. Through email
B. In a group text
C. In a scheduled meeting or class
D. All of the above