Suppose you receive a telephone call from a high-level executive while in the middle of a conversation with someone in your office or cubicle. what is the proper response? a. say, "can you hold? i'm in the middle of something." b. take the call and indicate to the person in your presence to wait. c. ask the caller if he or she would like to be transferred to someone else. d. say, "i have someone in my office right now. may i return your call in a few minutes? "

A74-year-old woman, who has been followed for the past 25 years for chronic obstructive pulmonary disease comes to the ed complaining of 48 hours of temperature to 38.6 c and worsening shortness of breath. she has a chronic productive cough, which has become more copious. on physical examination, she has rhonchi and increased fremitus in the posterior mid-lung field. a gram's stain reveals many epithelial cells and multiple gram-positive and gram-negative organisms; no neutrophils are seen. which of the following is the most likely organism causing the symptoms? - escherichia coli- haemophilus influenzae- klebsiella pneumoniae- mycobacterium tuberculosis- mycoplasma pneumoniae