juan is receiving bills from the hospital even though his insurance company said his procedure would be covered in full. what strategies can him work successfully with his insurance company and the hospital?

be stern and raise your voice during calls, and ask for a printed summary of each conversation

jot down notes before and after making each call, and avoid calling during business hours when people are busy

save all emails and bills, and follow up to make sure people did what they said they would do

trust that others will follow through with what was agreed upon, and wait for others to call you

In general, why does a tall person have a higher basal metabolic rate than a shorter person of the same weight? a. shorter people have more skin surface area and lose heat more rapidly than a taller person. b. tall people are more active than shorter people. c. taller people have more skin surface area and lose heat more rapidly than a shorter person. d. taller people eat more protein, which takes more energy to digest. e. shorter people eat less than tall people.

When a researcher debriefs her participants, she: provides a detailed explanation of the study. removes their undergarments. tells them they can stop taking part at any time. provides an detailed explanation of the study, and tells them they can stop taking part at any time.

John and jane jones’ newborn baby girl, leah, has just been diagnosed with galactosemia. prior to their genetic counseling appointment, they submitted this family history: john and jane’s older child, a son named lee, does not have galactosemia. john is the only child of hanna and harry. harry was an only child. hanna has two older sisters, hope (the oldest) and holly. both harry and hanna’s parents lived in good health into their 80s. jane’s brother, joe, is married to jen. they have a son, les, who is a healthy nine-year-old with myopia (nearsightedness) but no sign of galactosemia. jane’s mother, hilda, is alive and healthy; jane’s father, henry, passed away last year of a sudden heart attack. hilda and henry have no family history of galactosemia. use the information in the family history to construct a pedigree for this family.