2 points 6. Feelings of low self-esteem, anxiety and anger are all examples of
that can increase a person's likelihood of developing a mental
illness or disorder.

biological factors

environmental factors

psychological factors

traumatic life events

15. there has been growing public concern regarding the ethical conduct of healthcare professionals. think of a time where you, someone you know, read about or seen on television was in a healthcare facility in a difficult situation and there was poor ethical conduct amongst the healthcare professional(s) where the patient had to pursue litigation. as a healthcare manager, what actions would you take to prevent or resolve ethical dilemmas encountered by healthcare professionals?