Advice a friend who recpond to conflicts by using avoidance and confrantion
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Don't push them to voice out their problems too much but just give them gentle nudges that they can trust you and you are going to be there for them. Once they start telling you about their issue, don't butt in too much, be calm and nod along to show one is paying attention. Speak after they are done their piece and try to be clear when speaking.

Explanation:

Good luck <3