Erin is a member of the administrative team at a small office and must choose a new electronic scheduling program. Erin lists several software options and explores the benefits and drawbacks of each. She chooses the best one—it’s easy to use, is moderately priced, and will improve the efficiency of the scheduling process. Erin’s very excited about the new program and installs it on all of the computers after the employees have left for the day. The next day, to her surprise, Erin receives several phone calls from employees complaining about the new program. Which habit of poor decision making might have led to this result?

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The answer you're looking for is washing your hands. "at this late date, we all expect our doctors to wash their hands before examining us or performing an operation in order to prevent the spread of infection. surprisingly, physicians did not begin to acknowledge the lifesaving power of this simple act until 1847.it was then that dr. semmelweis began exhorting his fellow physicians at the famed vienna general hospital (allgemeines krankenhaus) to wash up before examining women about to deliver babies. his plea was far more than aesthetic; it was a matter of life and death and to prevent a deadly malady known as “childbed” or puerperal (from the latin words for child and parent) fever."