Mike asks Sergio to meet him after school to hang out and shoot hoops. Mike waits for Sergio after school, but he never shows up. Thirty minutes after they were supposed to meet, Sergio texts Mike to say that something came up and he will not be able to make it. Mike is irritated with Sergio and ignores him the next day at school. Which steps should Mike take to resolve the conflict? Check all that apply.

Explain to Sergio why he is upset.
Do not answer when Sergio calls.
Listen to Sergio’s side of the story.
Offer a solution to the conflict.
Demand that Sergio apologize.

B is the answer I’m not a 100 percent correct

The answer you're looking for is washing your hands. "at this late date, we all expect our doctors to wash their hands before examining us or performing an operation in order to prevent the spread of infection. surprisingly, physicians did not begin to acknowledge the lifesaving power of this simple act until 1847.it was then that dr. semmelweis began exhorting his fellow physicians at the famed vienna general hospital (allgemeines krankenhaus) to wash up before examining women about to deliver babies. his plea was far more than aesthetic; it was a matter of life and death and to prevent a deadly malady known as “childbed” or puerperal (from the latin words for child and parent) fever."