Just a quote, but a lot meaning to it:

Dominique has a bmi of 35. what does the bmi indicate about dominique?

When a freind is not tellig you everything you should a: bug them till they tell you b: ask them polietly to tell you c; stay silent your whole life d leave them they will tell you on there own time

When a patient becomes angry or embarrassed that they are being asked for payment, what you do to lessen the negative reaction?