Select all the correct answers. Lorenzo, an optician trainee, had placed the prescription and the bill of a client in a drawer filled with other papers. When the client came in to
collect the glasses, Lorenzo was unable to find the prescription papers. This made him anxious, and he forgot that he could retrieve a digital copy
from his laptop.
Which two conceptual blocks did Lorenzo face?
A. perceptual
B. emotional
C. cultural
D environmental
e. expressive