Which statement by the nurse shows an understanding of the focus of the quality assurance programs developed in the 1980s?
a. "the quality assurance programs focus on individual incidents or errors and minimal expectations"b. "the quality assurance programs focus on decreasing the cost of health care for the consumer"c. "the quality assurance programs focus on processes used to provide care and improving those processes"d. "the quality assurance programs focus on coordinating care for the patients"

c. "The quality assurance programs focus on processes used to provide care and improving those processes"

Explanation:

A Quality Assurance Program is a fundamental process in the provision of medical services because it is a series of procedures whose main objective is to ensure that the physician obtains only high quality information and equipment in exams and tests. This fact, in turn, contributes to facilitate the diagnosis of pathologies that may have some hypothetical patient submitted to evaluation in hospital equipment.

Although quality assurance programs currently focus on diagnosing pathologies, in the mid-1980s quality assurance programs focused on the processes used to provide assistance and improve those processes.

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