What are the seven steps of decision making to this site? in your opinion, which step you do you think is the most important and why

Step 1: Identify the decision, Step 2: Gather relevant information, Step 3: Identify the alternatives, Step 4: Weigh the evidence, Step 5: Choose among alternatives, step 6: Take action, Step 7: Review your decision & its consequences me I personally think that step 1: because if you don't identify your problem you won't be able to know what options you have.

answer; /// ( shock.(b) head injuries.(c) drug