Pl need 1. most plots contain because it creates instability or uncertainty for the characters, moving the action forward. a. resoultion b. thesis c. antithesis d. conflict 2. when the speaker opens with questions about listeners' experience with unfriending on facebook, what public speaking skill is she using? choose the most pertinent answer. a. she is alliterating her language to emphasize main points. b. she is connecting with the audience. c. she is working from an outline rather than reading. d. she is using audiovisual aids.