Which of the following is the best way to make a good first impression when serving a customer in person? start asking the customer questions. smile as you greet the customer. stand and face the customer with your arms folded. have a concerned expression to show the customer you are listening.

Read the excerpt from a student’s journal. i thought it would be stressful having to participate in a debate for my final exam. but with a partner to , it was actually a nice change of pace. we argued our case thoroughly, presenting lots of evidence. we even got to use the rebuttal we’d rehearsed. well, a year’s worth of research really paid off. which phrase from the passage best supports the conclusion that the student is describing a policy debate? argued our case thoroughly presenting lots of evidence the rebuttal we’d rehearsed a year’s worth of research

In hard times by charles dickens, mr. gradgrind is depicted as protective and respectful rigid and narrow-minded innovative and ambitious worldly and clever

Which sentence about subject-verb agreement is not true? a. singular subjects go with singular verbs. b. plural subjects go with plural verbs. c. when the subject and the verb go together, they agree. d. plural verbs go with singular subjects.