Select the true statement about arbitration as a conflict resolution technique. A. The arbitrator must be a legal professional or expert on the topic of the disagreement in order to be able to arbitrate the conflict.
B. Arbitration is unique because it always involves a decision made by a group of arbitrators instead of a single person.
C. Arbitration is slower and more expensive than court.
D. the decision reached during arbitration is called an "award" and is legally binding and enforceable by law.

Part b: which phrase from the text best support the answers to part a? a. “i don't want to talk to somebody when i go check in at an airport. i just either download the boarding pass to my phone or walk up to a kiosk and get it.” (paragraph 8) b. “you do not have to go far to find someone who disagrees with andrew mcafee, just around the corner to the office of another person at the same university.” (paragraph 11) c. “the set of things that machines do not do like humans is innumerable.” (paragraph 16) d. “you wonder if you're joining that long litany of voices who go down as having made the incorrect prediction one more time, but i think the facts are different this time.” (paragraph 23)