From Mr. Dan Ng to Ms. Consuela Diaz, who work at different companies. They have sent emails to one another before but do not know each other well. Two weeks ago, Ms. Diaz told Mr. Ng over the phone that she would send him her company’s projections on when their product, UltraClean Hand Wipes, would be ready to ship. Mr. Ng has not heard from her since then and would like an update on the timeline for shipping. Mr. Ng’s phone number is (555) 295-3451.

what is ur question

Explanation:

i do not know what the passage is but i can give some examples

1. repetitive phrases may be used to create a emphasizing tone

2. pauses in sentences are used to create a dramatic effect but can also be suspenseful

3. using lots of exclamation marks and loud speech such as words in all caps can be creating a excited or possibly angry tone.

4. using lots of questioning phrases my mean that they are in suspicion of something.

5. using lots of questionable statements or questions can imply of a sneeky or sly tone.

consonance, it has the repetition of the consonants in stressed syllables with different vowel sounds.