I need to know the answer please

11. why is it important to use positive language in business messages?

Aman lives on the twelfth floor of an apartment building. every morning he takes the elevator down to the lobby and leaves the building. in the evening, he gets into the elevator, and, if there is someone else in the elevator -- or if it was raining that day -- he goes back to his floor directly. otherwise, he goes to the tenth floor and walks up two flights of stairs to his apartment.

Select the correct answer from each drop-down menu of his quick wit. 1. the news anchor of the moming show is famous for his facial expressions and the 2 sheena is famous for speaking in a manner when she doesn't get exactly what she wants 3 the new housing complex near the highway has every that a resident could ask for reset next 18 search the web and windows