Your book describes a 5-step problem-solving process. Explain how using Step 1: What is the Problem? can help a person solve a problem.

Clearly define the issue at hand. Look at the problem from multiple perspectives. What would your CEO identify as the problem? Your customers? Your front-line associates? You get the picture. Problems look different to different people.

Also, look at causality. All of us have solved a symptom without curing the real disease. When you fix a symptom, the root problem doesn't go away--it simply manifests as a new symptom. Be sure to understand causality. Once you've looked through different lenses and found root causes, you should have a clearly defined problem.

Explanation:

type of error:

the error in the sentence is a "dangling modifier". a dangling modifier is a phrase, word or clause that "dangles" because there is not target to modify. in this case, "after mopping the floor" is the dangling modifier since it has no word to modify. the noun "house" cannot mop the floor; therefore there is a mistake in the writing of the sentence.