What does personal attributes mean?

the traits you naturally have that make you unique and can determine your effectiveness in a certain job role.

third person

explanation:

note the usage of names and pronouns, "james" & "the old man". this alone can confirm it as third person, as first person uses "i" and the like, while second person uses "you" and the like.

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michael’s company should invest in the updating of every section as well as data and processes technology and software. through the analysis of the manufacturing process, the company can take a clear approach towards the best way to improve not only the process but also de final result. some of the main problems that manufacturing companies face are the waste of material due to disorganized processes and the lack of real-time process checkings. this can be solved with specific software and machines that can turn paperwork into the digital era and that will reduce the time employees take on that, being this time better apply to control the production process and communication among different sectors of the company, the product will be made in shorter time with better quality and more profit