Complete the following response email letter using suggested words. Dear Susan Tucker,

1. Thank/ e-mail/ dated/ August 15.



I was very concerned to learn about the problem you have had. You should receive coffee maker instead of coffee roaster.

2. This/ because/ employee/ type/ wrong.



3. would/ apologise/ for/ inconvenience.



4. We/ send/ new/ coffee maker/ by/ week.



To compensate for this inconvenience,

5. we/ offer/ you/ discount/ payment.



6. Also, we/ would/ return/ coffee roaster/ convenience.



Once again, I hope you will accept my apologies for any inconvenience we may have caused.

Sincerely,

Jee Choi

Sales Manager

1. imaginary persons in a novel believable characters 2. characterization long prose narrative 3. real in the fictional world of the novel creation of characters 4. the novel world of fiction 5. world of the novel characters i need the answer

On her zoo blog, bindi describes the experience of walking the red carpet with her mum that evening, and the unmatched joy of what happened soon after. “all the categories came up, but then mine did! they said all these top actresses' names then my name! the guy said 'and the winner is . . ’ . . my heart stopped . . ‘bindi irwin! ’ i could not believe it, i won! i was amazed, in tears, i could hardly talk! i’ll never forget that great trip! ” what does the hyperbole in the excerpt the reader understand about bindi? she had a medical problem. she was extremely frightened. she became very excited. she won an important award.

Read the passage from sugar changed the world. sugar is a taste we all want, a taste we all crave. people throughout the planet everywhere have been willing to do anything, anything at all, to get that touch of sweetness. we even know exactly how thrilling it was to taste sugar for the first time. when the lewis and clark expedition met up with the shoshone, who had little previous contact with old world products, sacagawea gave a tiny piece of sugar to a chief. he loved it, saying it was "the best thing he had ever tasted." sugar created a hunger, a need, which swept from one corner of the world to another, bringing the most terrible misery and destruction, but then, too, the most inspiring ideas of liberty. sugar changed the world. we begin that story with a man who could never know enough. how does the conclusion of the prologue support the authors’ purpose? select two options. it introduces the topic that will be addressed next. it provides information about the authors. it states why the topic is relevant to readers. it cites sources the authors used in the text. it explains how the authors came to study the subject.