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English, 18.03.2021 06:30 mtmtcow1122
What is the correct strategy that Alejandra must use to deliver a negative message? Alejandra is a customer relations manager at a toy company. A customer posted a complaint on the company’s social media page saying that one of its toys is unsafe for children. Alejandra should use a/an strategy to respond to the situation.
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What is the correct strategy that Alejandra must use to deliver a negative message?
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