Write from 1 to 4 which e-mail are formal or informal, please read under 1) Sorry, Sophie, I’d normally help, but I’m going on vacation tomorrow for three weeks. Why not call a technician from Jacob’s Air Conditioning? They’re very good and not too expensive.
2) Dear, I am sorry, but we only give refunds in case of mechanical failure. I am, however, attaching some tips for you on how to make your printer run faster. I hope this helps. My apologies again. Davina Miles.
3) Hi again, I’m afraid I’ve no idea. Try looking at the discussion boards for your particular car model on the internet. I’m sure someone will know. Good luck.
4) Dear, I regret to say that we only supply user manuals with the equipment at the time of purchase. However, you can download one by following the link below. Kind regards, Justine Banal.

Which three parts of this passage from chapter 6 of emily brontë's wuthering heights show that hindley earnshaw did not care about the well-being of catherine and heathcliff after the death of mr. earnshaw? they both promised fair to grow up as rude as savages; the young master being entirely negligent how they behaved, and what they did, so they kept clear of him. he would not even have seen after their going to church on sundays, only joseph and the curate reprimanded his carelessness when they absented themselves; and that reminded him to order heathcliff a flogging, and catherine a fast from dinner or supper. but it was one of their chief amusements to run away to the moors in the morning and remain there all day, and the after punishment grew a mere thing to laugh at. the curate might set as many chapters as he for catherine to get by heart, and joseph might thrash heathcliff till his arm ached; they forgot everything the minute they were together again: at least the minute they had contrived some naughty plan of revenge; and many a time i’ve cried to myself to watch them growing more reckless daily, and i not daring to speak a syllable, for fear of losing the small power i still retained over the unfriended creatures. one sunday evening, it chanced that they were banished from the sitting-room, for making a noise, or a light offence of the kind; and when i went to call them to supper, i could discover them nowhere. we searched the house, above and below, and the yard and stables; they were invisible: and, at last, hindley in a passion told us to bolt the doors, and swore nobody should let them in that night. the household went to bed; and i, too, anxious to lie down, opened my lattice and put my head out to hearken, though it rained: determined to admit them in spite of the prohibition, should they return.

Select the correct text in the passage. in richard connell's short story "the most dangerous game," zaroffs aristocratic appearance and dignified manners mask his sinister, animalistic nature. which line from the excerpt best provides a glimpse into his true nature? rainsford's first impression was that the man was singularly handsome; his second was that there was an original, almost bizarre quality about the general's face. he was a tall man past middle age, for his hair was a vivid white; but his thick eyebrows and pointed military mustache were as black as the night from which rainsford had come. his eyes, too, were black and very bright. he had high cheekbones, a sharpcut nose, a spare, dark face-the face of a man used to giving orders, the face of an aristocrat. turning to the giant in uniform, the general made a sign. the giant put away his pistol, saluted, withdrew. "ivan is an incredibly strong fellow," remarked the general, "but he has the misfortune to be deaf and dumb. a simple fellow, but, i'm afraid, like all his race, a bit of a savage." "is he russian? " "he is a cossack," said the general, and his smile showed red lips and pointed teeth. "so am i." half apologetically general zaroff said, "we do our best to preserve the amenities of civilization here. forgive any lapses. we are well off the beaten track, you know." laughter shook the general. "how extraordinarily droll you are! " he said. "one does not expect nowadays to find a young man of the educated class, even in america, with such a naive, and, if i may say so, mid-victorian point of view. it's like finding a snuffbox in a limousine. ah, well, doubtless you

If the author of the gift of the magi had made the reader aware of the gift jim had purchased in the beginning of the story , this would be an example of