Quick pls The best way to organize an introduction is to state a claim and
- give a reason, while establishing a sarcastic tone.
- supply evidence while establishing an instructive tone.
- engage the reader, while establishing a respectful tone.
- note the counterclaim, while establishing an argumentative tone.

the answers are:

1. dolores driscoll - b. first person minor

dolores is a minor character who happens to be driving the bus at the time of the accident. she narrates picking up each of the children and her last memory is the children being thrown around the bus.

2. billy ansel - a. first person major

billy loses his twins in the accident. he tells his own story, how he witnessed the accident and how he tried to the rescuers. he is a major character, as he is at the center of the story.

3. mitchell stephens - c. first person observer

mitchell enters the story after the accident. he is a lawyer who learns about the accident based on other characters observations. though he tells the story from a first person perspective, he is just an observer.

as for matcthing the message or lesson posted with the person who said them:

1."obviously, you can't control everything, but you are obliged to take care of the few things you can. i'm an optimist basically who acts like a pessimist. on principle. just in case." - dolores driscoll

2. "i could no longer believe even in life. . for me now the only reality was death." - billy ansel

the answer is b) ''i hereby express my profound remorse together with my sincere mourning ''.

the reason being that although all of the options provided are valid the main idea of the speech by prime minister junichiro koizumi is to express his and japan's current antiwar pledge.

he states that 59 years had passed since the war, he acknowledges the 3 million japanese that lost their lives during the war and those countries who were affected by their decisions, as well as the way japan intends to develop relationships across the globe however all of this can be summarize to how japan as a whole regrets the war and its consecuences.

hope this ! i found the article on let me know if i'm using the wrong one.