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Apply the idea of the plain language movement to make the paragraph under “before” in section 1 more user-friendly

Check my grammar: dear mr. peter szulczewskisubject: loyal customer’s complainti visited wish. com last month and found a 2-terabyte hard drive for only $69.99, an alive aquarium piranha fish for $7.99 and an unlocked samsung galaxy s9 phone for $599.99. the price of such quality item got me to buy all three of them thinking it is exactly what the description and pictures shows it be. the items arrived today and i am for giving me an actual samsung galaxy s9 for a low price but i got lied about the two other items, i know it doesn't always happen but we are losing our trust everytime it happens. i got 500gb hard drive and a plastic sardine fish. i thought i saved money but a 500-gigabyte hard drive should only be worth $40 and i am ok that they gave me a plastic fish because it is only $8 but they gave me a sardine plastic fish which is a very uninteresting species of fish and i have no use for it. you again for the phone. i like buying in your website and admire the prices you give to your items. i will not ask for a refund for the fish and hard drive but you should tell your sellers to use a truthful descriptions of their products because if they keep deceiving us, you might lose a lot of loyal customers. sincerely, russell john javierloyal customer

Hurry 20 mins all the animals were now present except moses, the tame raven, who slept on a perch behind the back door. when major saw that they had all made themselves comfortable and were waiting attentively he cleared his throat and began: "comrades, you have heard already about the strange dream that i had last night. but i will come to the dream later. i have something else to say first. i do not think, comrades, that i shall be with you for many months longer, and before i die i feel it my duty to pass on to you such wisdom as i have acquired. i have had a long life, i have had much time for thought as i lay alone in my stall, and i think i may say that i understand the nature of life on this earth as well as any animal now living. it is about this that i wish to speak to you." which historical figure does old major most likely represent? tsar nicholas ii an imperial guard vladimir lenin joseph stalin