The literary term for unraveling the story's conflict is known as
a. verbal irony.
b. the exposition.
c. symbolism.
d. the resolution.

d. The resolution.

Explanation:

The resolution of the story, in simple words, is the ending of the story. It is also known as the 'denouement' in a more literary terminology. In any story, this is when the main problem (s) is resolved, and the story approaches it's ending. It also clears all the doubts and problems of the story, making things clear and 'untangling' any hooks that were in the story. Occurring after the climax, the resolution provides the end t the story, solving all problems and providing all solutions. It is the final unraveling of the story's conflict.

what do u want me to answer?

since it is asking for her reaction to elnora's trouble at school you can rule out any answers with a positive response (b). then you can rule out (d), this is because it does not show the mother's reaction but the daughter's response. that leaves you with two options (a) and (c), by looking at the options you can rule out (c) because it isn't referring back to elnora's issues at school.