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English, 16.11.2020 21:30 shan8747

Imagine that you are a salon manager and you receive a call from a difficult client who wants to make another appointment. The client has come in twice before and both times left after complaining about the quality of the service provided and requiring additional work, making the cosmetologist assigned to the client get off schedule and make other clients wait. What could the manager say to the client to make for a positive visit?

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