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English, 10.11.2020 08:00 riveranikki2

This is for Intro to Speech Communication. If answering please put the answer next to the question number thank you! CHAPTER 10 QUIZ

1.) Which of the following strategies is least likely to discourage the effects of groupthink?
A. Developing a group norm that legitimizes disagreement
B. Designating a member as "devil's advocate" to challenge consensus
C. Minimizing status differences among group members
D. Discouraging all forms of conflict between group members

2.) The totality of forces that causes members to feel themselves part of a group and makes them want to remain in that group is called .
A. cohesiveness
B. consensus
C. group think
D. orientation

3.) A group's collective striving for unanimity that discourages realistic appraisals of alternatives to its chosen decision is called .
A. participative decision making
B. dialogue
C. group think
D. orientation

4.) The decline in efficiency that occurs when the rate of complexity of material is too great to manage is called ?
A. information overload
B. cohesiveness
C. group think
D. brainstorming

5.) Which of the following strategies is least likely to encourage participation from quiet members in a group?
A. Assign specific tasks to quiet members
B. Assign specific tasks to outgoing members
C. Keep the group small
D. Encourage critical feedback during brainstorming

6.) Anthony disagrees with several minor details of the decision his group has reached, but he recognizes that most members of the group support the decision. If Anthony decides not to start a debate over the details of the decision and begins, instead, to think about how the decision will affect his work in the future, which developmental stage has his group likely entered?
A. Brainstorming
B. Emergence
C. Orientation
D. Reinforcement

7.) Which characteristic is one of the strongest predictors of innovation in teamwork?
A. Group expertise
B. Group productivity
C. Group focus
D. Group cohesiveness

10.) When members in a problem-solving group openly defend their positions and question those of others, they are in the ?
A. Orientation
B. Emergence
C. Conflict
D. Reinforcement

11.) Agreement among all group members about a decision is called ?
A. Consensus
B. Cohesiveness
C. Orientation
D. Focus

12.) Which of the following options is an example of expert opinion controlling a group?
A. A few popular high-schoolers deciding what's "cool"
B. Presidential elections in the United States
C. A tour guide leading tourists around a city
D. Union workers voting to authorize a strike

13.) Which of the following groups faces the fewest threats to achieving cohesiveness?
A. Real estate agents looking for clients
B. Tenants in a condemned building
C. Players on a last-place team
D. Applicants for an internship

15.) Sandra owns a chain of restaurants and wants to know which of several possible new menu items would be most enticing to her customers. She invites small groups of customers to sample each of the dishes and give feedback. Which problem-solving format is Sandra using?
A. Panel discussion
B. Focus groups
C. Forum
D. Breakout groups

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