Please help I can't seem to find indirect and direct charaterization

Returning from vietnam, we were indeed given a parade. crowds of screaming people waving signs — not just on one road, one day. no, they were everywhere. every day. on the streets, on the television, on the radio. a hot, angry tangle of shaking fists and ugly words that threatened us like a monster with a hundred heads. our country had chewed us up and spit us out, and now we were being treated as if it were our fault. what is one way the author's use of language contributes to the tone of this passage? a. the use of figurative language creates a feeling of resentment. b. the phrase "hot, angry tangle" is used sarcastically to create irony. c. the word "parade" is used sarcastically to create a lighthearted mood. d. the parallelism draws attention to the confusion of those returning.

Read the sentence and select the statement that best describes it. i should leave now. the sentence is complete. the sentence is missing a subject. the sentence has one dependent clause and one independent clause. the sentence is missing a predicate.

On sarah’s first day at work she is provided with a range of information technology tools that she can use to write, edit or create documents and accounting sheets, store information, make presentations, and so on. match there software their definitions.