Which of the following factor influences a consumer when deciding to buy a product A. stock market
B. external factor
C. multiple factor
D. opinion factor

B) External factor should be your answer. So sorry if its wrong.

since it is asking for her reaction to elnora's trouble at school you can rule out any answers with a positive response (b). then you can rule out (d), this is because it does not show the mother's reaction but the daughter's response. that leaves you with two options (a) and (c), by looking at the options you can rule out (c) because it isn't referring back to elnora's issues at school.

dramatic irony occurs when the reader/audience knows more about a character's situation than the character does. the one main effect is that it gives the reader a sense of superiority, or detached superiority. the reader not only seemingly discovers what is revealed, but feels superior for doing so.