Which statement describes the clarity and tone of this document best?

a. the document is clear with a matter-of-fact tone.
b. the document’s purpose is not clear and the tone is dramatic.
c. the document is clear and the tone is condescending.
d. the document is confusing and the tone is sarcastic.

The correct answer is:  

A. The document is clear with a matter-of-fact tone.

In the Federal Student Aid web portal, the information provided is clear and has a matter-of-fact tone. The Matter-of-fact tone implies that things described are of a factual nature, as concrete experience, presented in a straightforward and unemotional manner.