Emotional intelligence is an ability to reason with emotions and use them to enhance thoughts. It includes the abilities to accurately perceive, access, and generate emotions. This is done in order to assist the thought process, understand emotions, and regulate them. In other words, it is the capacity to recognize the meanings of emotions, to assess emotion-related feelings, to interpret information based on those emotions, and to manage them. Emotional intelligence is applicable to the emotions of one's self, of others, and of groups. Just as verbal intelligence deals with the mental ability to reason with verbal information, emotional intelligence relates to emotional information. Emotional intelligence helps a person create and maintain better social relations and avoid conflicts. In addition, it helps a person understand himself or herself better. Emotional information, signals, and nonverbal messages are central in many situations. Some people are more adept at interpreting those messages. For example, some people can perceive others' intent to hurt or to woo. A person can rely on his or her emotional intelligence to get through demanding days. In this way, emotional intelligence can help establish harmony with one's self and with others.

How do the author's syntax and diction affect the tone of this passage?

A. They give a conversational style to the content of the text. B. They contribute to the flowery language of the author. C. They help create a scholarly tone on the subject. D. They reflect the casual language of everyday people.