According to author stephan covey affective communication is driven by:

Sharing your insights with others to make sure they know the right way to do things" "Getting your point across" "Knowing best how to direct a conversation" "Seeking first to understand, then to be understood

Effective communication is driven by seeking to understand others first, and then respectfully seek to have them understand you.

Explanation:

Covey refers to it as "Empathetic Listening." We should listen with the intent to understand. Let the other person know that you are interested in what they have to say, and want to understand their ideas-- without judging, evaluating, advising.

Once you have listened, you should reflect their feelings and words. Then you may be able to agree on some points, ask clarifying questions, and then express your own ideas seeking to be understood.

1. read the following excerpt from franklin d. roosevelt's "fireside chat 19":

on the other side of the picture, we must learn also to know that guerilla warfare against the germans in, let us say serbia or norway, us; that a successful russian offensive against the germans us; and that british successes on land or sea in any part of the world strengthen our hands.

remember always that germany and italy, regardless of any formal declaration of war, consider themselves at war with the united states at this moment just as much as they consider themselves at war with britain or russia. and germany puts all the other republics of the americas into the same category of enemies. the people of our sister republics of this hemisphere can be honored by that fact.  

the true goal we seek is far above and beyond the ugly field of battle. when we resort to force, as now we must, we are determined that this force shall be directed toward ultimate good as well as against immediate evil. we americans are not destroyers — we are builders.

analyze the effectiveness of this excerpt. how does it function within the speech as a whole? how does the structure of the excerpt to convey the speech's purpose and key points? support your argument with evidence from the speech. (10 points)

the narrator closes the lantern tightly so the old man is

not awakened by the bright light

explanation: