You recently bought a new phone. Write a forum post in which you : describe, compare, present, ask?

Dear Sir or Madam,

I am writing to express my dissatisfaction with a blender machine that I purchased from your store and the poor customer service I received afterwards. I am hoping you would replace the faulty product, and improve your customer service as well.

Last week, I purchased a ‘White Line’ blender from your store from your Madison Avenue store. After I brought it home and tried to make a smoothie in it, the blades got clogged and have not been functioning properly since then even after I cleaned it properly. In shock and awe, I called the customer service, but I was told by the salesperson that she could do nothing about it as she is not responsible for any problems that may arise after taking the product home. Since this purchase had cost me a small fortune, I have been inordinately stressed about the situation.

My intention in writing this letter is to request you to replace this broken blender of mine with a new one as I have a three-year warranty on this blender. Further, I expect you to issue a show-cause notice to your salesperson about her coarse demeanour towards me.

I anticipate a prompt remedial action from your side.

each year on this day, i make it a point to listen to dr. martin luther king jr.’s great “i have a dream” speech. it’s electrifying every single time.

the content of dr. king’s speech, his inspiring presence, and the moment in history all came together to make the iconic “i have a dream” speech the defining moment of the american civil rights movement. but there are several other reasons why this speech, delivered over 50 years ago, remains an example of one of the best speeches in american history.

since part of my job is to people become better presenters, i’ve noticed several techniques that we can all learn from and be inspired by in this magnificent speech.

it’s anchored in a powerful related location

in most cases, you can’t handpick the spot to give a presentation, as mlk did for supreme symbolic effect when he stood on the steps of the lincoln memorial and echoed the opening words of the gettysburg address (“five score years ago . . ). but you absolutely can amplify your message by adapting it to your setting and location.