What are three types of informational texts???

anne's craft goods

123 e mason drive, johnson, ms

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to whom may it may concern;

i have recently ordered a product from your online shop. the shipping details read that my order would be delivered by the 8th of december, whereas it was delivered the 13th. i needed the package for a christmas exchange. 

since i paid for overnight shipping, but did not receive the package in the time allotted, i am kindly asking for a refund. the product was just perfect, but i do not believe i should have to pay for a quick shipping if it came late.

you for your time, i hope to hear from you soon.

sincerely,

john smith

answer; i believe the correct answer is ( indirect characterization);

to me i think class room sitting education is better. i do online school and i have not learned a think haha. when i sit in the classroom i just sit there and kind of pay attention but still i get so far ahead in the class when im doing online i have nothing else better to do but play video games and i sit in school and learn and have friends and just actually learn. when i'm doing online i sit here listing to music and get on and and look up the answers i guess that is my fault for being a cheater. but to be honest i think sitting in the classroom is better.