Madame Lolobingo's
_are not what they used to be.
looks
dress-making abilities
eyesight and hearing
prices

jungkook (if i had to pick one) but all of them rly!

explanation:

um why

the pronoun reference replaces a noun, but you have to make sure there's no room for confusion.

in the first sentence "her" could be referring to shely or to the sister. the answer there is "shelly called her sister and told her about the new baby."

in the second sentence "it" could be referring to the roof or the floor. the answer there is "since the roof leaks on the family room floor, we need to repair the roof."