How does the author manipulate time and setting to reveal the conflict

anne's craft goods

123 e mason drive, johnson, ms

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to whom may it may concern;

i have recently ordered a product from your online shop. the shipping details read that my order would be delivered by the 8th of december, whereas it was delivered the 13th. i needed the package for a christmas exchange. 

since i paid for overnight shipping, but did not receive the package in the time allotted, i am kindly asking for a refund. the product was just perfect, but i do not believe i should have to pay for a quick shipping if it came late.

you for your time, i hope to hear from you soon.

sincerely,

john smith

paine is arguying that they had tried everything before coming to the conclusion that they needed to fight for their freedom.

argument: "every quiet method for peace hath been ineffectual."

claim 1: "our prayers have been rejected with disdain; and only tended to convince us, that nothing flatters vanity, or confirms obstinacy in kings more than repeated petitioning and nothing hath contributed more than that very measure to make the kings of europe absolute."

claim 2: "wherefore, since nothing but blows will do, for god’s sake, let us come to a final separation, and not leave the next generation to be cutting throats, under the violated unmeaning names of parent and child."