Danny doesn't want to play football with sam. sam comes on the playground and takes the ball from the players. danny and the other players run after sam. sam throws the ball to the other yard. danny starts calling sam names. danny and sam start to fight.

which steps of effective conflict management would have resulted in a constructive conflict between danny and sam instead of a deconstructive conflict?

a. focus on position, explain reasons, stay emotionally uninvolved, agree on a solution
b. manage situation, focus on past, express all emotions, explain needs.
c. control emotions, listen, understand goals, focus on problem, agree on a solution
d. explain your position, give reasons, focus on problem, decide on a situation.

The correct answer is C) control emotions, listen, understand goals, focus on the problem, agree on a solution.

The steps of Conflict Management Solution that would have resulted in a constructive conflict between Danny and Same instead of a deconstructive conflict are: control emotions, listen, understand goals, focus on the problem, agree on a solution.

Danny and Sam should ha avoided a fight if they had opted for a good conflict management solution. This modality serves people to choose a good option to solve conflicts instead of getting anxious, desperate, and start a fight.

The first thing to avoid a conflict is to pause, control emotions, listen to arguments in a dispassionate way, understand the goals of each part in the conflict, focus on defining what the problem is, look for a solution that benefit both parties and agree in making a decision.

basic principle: a pronoun usually refers to something earlier in the text (its antecedent) and must agree in number — singular/plural — with the thing to which it refers. the indefinite pronouns anyone, anybody, everyone, everybody, someone, somebody, no one, and nobody are always singular.