Which statements describe what to do when writing an effective summary of a speech? select three options.
include the rhetorical techniques used in the speech.
state the speaker's central idea in your own words.
include all the details and examples given in the speech.
present the ideas in the same order they appear in the speech.
begin with the central idea and then include a few key details.

anne's craft goods

123 e mason drive, johnson, ms

12345

to whom may it may concern;

i have recently ordered a product from your online shop. the shipping details read that my order would be delivered by the 8th of december, whereas it was delivered the 13th. i needed the package for a christmas exchange. 

since i paid for overnight shipping, but did not receive the package in the time allotted, i am kindly asking for a refund. the product was just perfect, but i do not believe i should have to pay for a quick shipping if it came late.

you for your time, i hope to hear from you soon.

sincerely,

john smith

synomenous

sry cant spell