What two principles or tools for improved communication does the author suggest to resolve conflict?

Unit testactivelike sparkling stars strewn across the night sky. their brilliance catching the corner of my eye, making me slow down, just to look at them a little longer. in my awe of the sheer beauty of merely broken glass, i couldn't but thinkhow someone else's tragedycould be so beautiful to me. source: t., jennifer. "irony." teen ink. teen ink, n. d. web. cjuly 2011.the poem is an example ofexternal conflictinternal conflictdramatic ironysituational ironymark this and returnsave and exitsubmit

What role does the bolded pronoun serve in the following sentence i like my skateboard quite a bit but i like yours better

Which excerpt from "the most dangerous game" best portrays zaroff as rainsford’s foil? "but no animal can reason," objected rainsford. "my dear fellow," said the general, "there is one that can." "but you can't mean—" gasped rainsford. "and why not? " "why should i not be serious? i am speaking of hunting." "hunting? general zaroff, what you speak of is murder.” "and if they win? " the smile on the general's face widened. "to date i have not lost," he said.