English, 27.11.2019 01:31 aletadaboss

During a sales presentation, the salesperson, sabrina, needs to refrain from speaking after asking her customer a difficult question. tolerating silence is often important to: provide the customer with an opportunity to end the meeting. encourage the customer to show his or her anxiety. provide the customer time to think. allow the customer to reveal underlying tension. shift from the intimate to the social zone.

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During a sales presentation, the salesperson, sabrina, needs to refrain from speaking after asking h...