What connection does the author draw between physiological and psychological reactions to a life threatening incident

Which two sentences in this excerpt from leo tolstoy's the death of ivan ilyich reflect the author's belief that russia's rising middle class was unable to express genuine emotion?

5. it was "illegal" to aid and comfort a jew in hitler's germany. but i am sure that, if i had lived in germany during that time, i would have aided and comforted my jewish brothers even though it was illegal. • type of figurative language • meaning of figurative language: effect on tone and mood: effect on audience

Why is it important to be aware of you audience's interests? a. so that you can teach them new information thy didn't know b. so that you can use opposite ideas in order to shock them c. so that you can use the most effective strategy to persuade them d. so that you can pretend to like the same things and get them to trust you